Education
35% lift in enrollment conversion
Heylee answered inquiries instantly, qualified fit, booked counselor time, and kept CRM updates clean without spreadsheets.
heylee
AI for high-volume B2C contact centers
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AI for high-volume B2C contact centers
Turn every customer conversation into action.
Turn every customer conversation into action.
Clarity from every conversation Action at scale
Heylee learns from every customer interaction to identify what to automate, when humans should step in, where bottlenecks form, and where human agents need coaching, then it turns those insights into AI agents, workflow automation, better CX, and more efficient operations.
100% Calls Listened
20X Insights Identified
50% Reduction in Repetitive Tasks
Increase in Topline
Improved Bottomline
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what is heylee?
Heylee is the AI operating layer for high-volume B2C contact centers. It learns from every customer conversation to reveal what should be automated, where humans add the most value, and how teams can improve customer experience and operational efficiency.
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Product pillars
Autopilot, Copilot, Testpilot
These three building blocks of Heylee help you scale your contact center operations.
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Autopilot
Automates repetitive work like routing, identity checks, lead qualification, follow-ups, and routine support.
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Copilot
Gives agents live context, summaries, next actions, recommended replies, and automatic CRM updates.
03
Testpilot
Analyzes every conversation to find revenue leaks, coaching gaps, broken workflows, and automation opportunities.
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capabilities
Autopilot
Autonomous frontline work. Routes conversations, checks identity, qualifies leads, books time, sends reminders, and resolves routine requests.
Intent capture
CRM-ready routing.
Validated actions
Clean system actions. Updates CRM, tickets, calendars, and workflows with approved actions while keeping humans in the loop.
Measurable load reduction. Tracks what was automated, what escalated, and where repetitive work keeps slowing the team.
Sales and retention loops. Follow up with the right customer, at the right moment, with the context your team needs.
Campaign operations. Personalize nurture flows, reactivation, reminders, and lifecycle journeys from real customer intent.
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workflow
Copilot
Copilot gives human agents live context, recommended replies, summaries, next actions, and automatic CRM updates while they stay in control.
01
Map the frontline journey
Identify lead sources, customer intents, team handoffs, and moments where speed changes conversion.
Design agent behavior
Define actions, guardrails, escalation rules, CRM fields, and the context humans need.
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Connect systems
Wire Heylee into calendars, CRM, messaging, support, analytics, and custom APIs.
Test real scenarios
Use Testpilot to simulate edge cases, improve answers, and verify workflow outcomes.
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Launch and learn
Go live, monitor actions, measure conversion lift, and expand the agent playbook.
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outcomes
Testpilot
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integrations
Connected Ecosystem
CRMs and customer systems
SalesforceHubSpotZoho CRMFreshworksLeadSquaredMicrosoft Dynamics
Contact center and telephony
ExotelOzonetelKnowlarityTwilioAmazon ConnectGenesys CloudFive9
Messaging and channels
WhatsApp BusinessSMSEmailInstagramFacebook MessengerWeb chat
Helpdesk and support
ZendeskFreshdeskIntercomKustomerLiveChatCrisp
Calendars and scheduling
Google CalendarOutlook CalendarCalendlyCal.com
Data and analytics
SegmentBigQuerySnowflakeRedshiftPostgresMixpanelGA4
Automation and workflow
ZapierMaken8nWorkatoPabblyCustom APIs
AI and knowledge
OpenAIAnthropicGeminiAzure AIVertex AIInternal knowledge bases
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customer signals
Customer Signals
Healthcare
40% more demo bookings
Every conversation became structured action: leads were scored, follow ups happened automatically, and operations saw the next bottleneck clearly.
D2C commerce
Cleaner pipeline visibility
CRM, messaging, reminders, and reporting moved as one connected flow, reducing manual chasing in every customer journey.